WhatsApp automation for enquiries, reminders and follow-ups
Your customers already live on WhatsApp. We set up structured enquiry capture, instant acknowledgements, reminders and follow-ups there.
What whatsapp automation means here
Website actions that open WhatsApp with a pre-filled, structured enquiry so you receive complete information in the first message.
Automated acknowledgements and reminder flows for appointments, quotes and follow-ups.
A consistent reply structure so anyone on your team can pick up a conversation.
Who this is for
- Appointment businesses losing revenue to no-shows.
- Teams handling enquiries across multiple phones.
- Businesses whose quotes go quiet after the first message.
Problems it solves
Incomplete first messages
A bare 'price?' costs three replies. Pre-filled enquiry templates arrive complete.
No-shows
Reminder flows before an appointment reduce forgotten bookings.
Follow-ups never happen
Structured follow-up sequences keep quotes alive without manual chasing.
Enquiries lost between staff
One entry point and a consistent format keep the thread readable.
How we deliver it
Flow mapping
We map the journey: enquiry, qualification, quote, reminder, follow-up.
Message templates
We write the templates in your tone, with the fields you need.
Website wiring
Buttons and forms produce structured WhatsApp messages, not blank chats.
Automation setup
Acknowledgements, reminders and follow-up timing.
Testing
We test on both Android and iPhone, and on desktop WhatsApp.
What's included
- Pre-filled structured enquiry messages
- Instant acknowledgement replies
- Appointment and payment reminders
- Follow-up sequences for open quotes
- Works on mobile and desktop WhatsApp
What you get out of it
- Complete enquiries in the first message
- Fewer no-shows
- Follow-up that happens even on busy days
- Faster response times without more staff
WhatsApp Automation FAQs
Related services
Start with a straight answer
Message us with what you sell and where your enquiries come from today. You will get an honest recommendation, a scope and a price — no retainer pressure.